Membership FAQ

I would like to cancel my subscription - how do I do this?

If you have decided that The Holistic Directory is not a good fit for your business you can cancel your subscription by contacting support@theholisticdirectory.co.uk

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I have a free listing and would like to upgrade to an Elite Membership - how do I do this?

Due to the way the subscriptions work you will need to set up a new account with us - to do this simply go to the 'add your business' page and clicking to purchase either the monthly or annual subscription.

Once you have done this please contact support@theholisticdirectory.co.uk and we will transfer any events and articles you have on your free account over to your full membership account for ease of editing for you.

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I’ve had a subscription reminder through - do I need to do anything?

You can see your subscription details on your account page when you click the 'My subscriptions' link. From here you can see previous payments and also can renew your account mannually, for example if you wish to change the card that was paid with previously.

If you wish to cancel your subscription please see the FAQ for this or contact support@theholisticdirectory.co.uk

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I have a discount code - where can I use it to register?

Discount codes applying to the annual Elite Membership can be used in the Discount Code box on the main registration form on the Add My Business page.

Likewise, if you have a code for the monthly subscription this can also be used on the registration page.

If you did not remember to include the code on sign-up please contact support@theholisticdirectory.co.uk  and include both eyour business name, subcription number and dicscount code you meant to use. This must be done within 24 hours of registering to qualify for the discount.

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I have registered for Elite Membership - what now?

Once you have registered and paid for your membership you will be able to log into your account using the username and password you chose on registration.

Once logged in you can go to your account page by clicking the 'My Account' tab on the main menu. From here you can add your listing, events and articles and also edit all of these too along with adding photos and editing your article author credit and other settings.

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I’d like to tell the world that I’m listed on The Holistic Directory - where can I find logos/banner

We have a range of logos and banners than you can download once you are a member of the website - you can find these in your account page.

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